Review Screen doesn't work on Android Correctly

  • harrylui
    Asked on November 15, 2017 at 12:29 PM

    Hi,


    After all the information is entered on a Samsung S5 Android phone, the review screen only show up for a split second, then the information automatically submits. It gives no chance for the user to review the information before the information is sent.

    The review screen works on a Windows 7 PC.



    Thanks.

  • Kevin Support Team Lead
    Replied on November 15, 2017 at 1:37 PM

    I have been testing this on my end and noticed that the preview page shows correctly. Here is a screenshot of what I can see on my end: 

    Review Screen doesnt work on Android Correctly Image 10

    This is the link to my testing form: https://form.jotform.com/73184978407974 

    May you please check if you're experiencing the issue on my cloned form? 

    Also,  let us know the browser where you replicated this, although I have tested on different ones. 

    If possible, please try using a different internet connection or device. Please let us know how it goes.