not receiving emails

  • mrvcps
    Asked on November 16, 2017 at 12:03 PM

    Hello,

    My form isnt sending emails.

    Is there something in my account?

  • burak JotForm Developer
    Replied on November 16, 2017 at 12:43 PM

    Hello,

    I've just checked your form and your account but everything seems all right. 

    Here is a screen shot of the logs of the mails sent to you:

    1510854163Screen Shot 2017 11 16 at 20 Screenshot 10

    Can you check your spam/junk folder?

  • burak JotForm Developer
    Replied on November 16, 2017 at 12:50 PM

    In addition your notification mails are being send to different accounts:

    1510854453Screen Shot 2017 11 16 at 20 Screenshot 10

    Can you also check other mail addresses please?