Unable to access my account, it says "Login Failed - Autosuspended"

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    cmurwin 
    Asked on November 18, 2017 at 12:09 PM

    Receiving this error message when trying to sign in.  I did verified my email address:

    Login failed - AUTOSUSPENDED

    Plus, the following question:


    - How to add an order verification page prior to submitting order for payment

  • Profile Image
    John_Benson
    Answered on November 18, 2017 at 01:38 PM

    Our anti-phishing filter tool automatically suspended your account. Upon investigating your forms, I did not see any fields that violate our terms of use.

    I have now re-activated your account back to good status. You can now use your forms and accounts properly.

    I hope this helps. If you need further assistance, please let us know.