Receiving Emails

Hello,

I am trying to reset my password, however, I am not receiving any emails from your servers; eventhough my administrator has white-listed jotform.

Thanks.

Hello ccayb13,

I have checked your email address in your account and it seems it was cut at the last part, please re-check your email or input it again in your account information.

Maybe that is why you're not receiving any email because the email address in your information was mistyped.

Best Regards.