Lost password and I am not recieving a new by email

Hi, I have unfortunately lost my password for our jotform page. I have tried to recieve a new one ny email - several times - And I haven't recieved it. I have checked spam filter as well.

Hope you can help asap.

Thanks

Kristina

Hello Kristina 

I think you're trying to recover your password with wrong email address...

Do you remember any name of a form you've created? We can try to find your account with this information.

Hi,
It still doesn’t work.
I have a form here (not active anymore though)
APPLY FOR KAOSPILOT, Team24 / 2017-2020 Aarhus – Denmark
A colleague of mine has login but limited acces. I have the admin role, so in order to create a form I would need to be able to login.
I hope you can help asap, as we need to create a form today!
Kristina Green Bonne
Design and Communication
Tel. +45 2243 6595
LinkedIn: dk.linkedin.com/in/kbonne
Etc: www.kristinabonne.dk
Filmbyen 2
DK- 8000 Aarhus C
www.kaospilot.dk
...

Since I am able to confirm that you have a form which is named as "APPLY FOR KAOSPILOT, Team24 / 2017-2020 Aarhus – Denmark", I can give you a little more detail about the account. Please try sending a lost password email to this email address: loe@kaospilot.dk

If you have any further questions, please let us know. 

Thank you - it works now :-)
Kristina Green Bonne
Design and Communication
Tel. +45 2243 6595
LinkedIn: dk.linkedin.com/in/kbonne
Etc: www.kristinabonne.dk
Filmbyen 2
DK- 8000 Aarhus C
www.kaospilot.dk
...