Lost password and I am not recieving a new by email

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    kaospilot 
    Asked on November 21, 2017 at 05:21 AM

    Hi, I have unfortunately lost my password for our jotform page. I have tried to recieve a new one ny email - several times - And I haven't recieved it. I have checked spam filter as well.

    Hope you can help asap.


    Thanks

    Kristina


  • Profile Image
    burak
    Answered on November 21, 2017 at 07:29 AM

    Hello Kristina 

    I think you're trying to recover your password with wrong email address...

    Do you remember any name of a form you've created? We can try to find your account with this information.

  • Profile Image
    kaospilot 
    Answered on November 28, 2017 at 04:43 AM
    Hi,
    It still doesn’t work.
    I have a form here (not active anymore though)
    APPLY FOR KAOSPILOT, Team24 / 2017-2020 Aarhus – Denmark
    A colleague of mine has login but limited acces. I have the admin role, so in order to create a form I would need to be able to login.
    I hope you can help asap, as we need to create a form today!
    Kristina Green Bonne
    Design and Communication
    Tel. +45 2243 6595
    LinkedIn: dk.linkedin.com/in/kbonne
    Etc: www.kristinabonne.dk
    Filmbyen 2
    DK- 8000 Aarhus C
    www.kaospilot.dk
    ...
  • Profile Image
    amy
    Answered on November 28, 2017 at 09:13 AM

    Since I am able to confirm that you have a form which is named as "APPLY FOR KAOSPILOT, Team24 / 2017-2020 Aarhus – Denmark", I can give you a little more detail about the account. Please try sending a lost password email to this email address: loe@kaospilot.dk

    If you have any further questions, please let us know. 

  • Profile Image
    kaospilot 
    Answered on November 29, 2017 at 04:43 AM
    Thank you - it works now :-)
    Kristina Green Bonne
    Design and Communication
    Tel. +45 2243 6595
    LinkedIn: dk.linkedin.com/in/kbonne
    Etc: www.kristinabonne.dk
    Filmbyen 2
    DK- 8000 Aarhus C
    www.kaospilot.dk
    ...