- dpascoeAsked on November 21, 2017 at 06:53 AM
Keep getting asked to upload a key??
- JotForm SupportRichie_PAnswered on November 21, 2017 at 08:30 AM
I have checked your form and you enabled Encrypt Form Data
that is why it is asking for a key.
When a Form data is encrypted,you will need a private key in order to view the form responses. You can use this url to download the key.
After downloading the key, you would be prompted to upload the key to be able to see the encrypted submissions.
Here is a guide that might help you further understand creating encrypted forms and how to use it.
I hope this information helped you.