Form does not integrate with Google sheets

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    Asked on November 21, 2017 at 03:52 PM

    We created a form and integrated with Google Sheets.

    The first time we fill out the form, it works.

    The second time, it doesn't and we have to re-integrate form. Then it works...just once.

    Appreciate your answer.

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    Answered on November 21, 2017 at 05:50 PM

    Apologies for the inconveniences this may have caused to you. 

    I have just checked the form on your webpage and found that it's currently integrated with Google Sheets, I sent the missing submissions to the integrated sheet, but this does not fix any error on the current integration. 

    Please note that you may need to re-integrate again in order to have a fresh integration. Also, avoid to make any change on the integrated sheet since this will break the integration, we do recommend to make a copy in case any change is needed. 

    If the problem persists, please let us know.