- RobertAsked on November 21, 2017 at 03:52 PM
We created a form and integrated with Google Sheets.
The first time we fill out the form, it works.
The second time, it doesn't and we have to re-integrate form. Then it works...just once.
Appreciate your answer.Page URL:
- JotForm SupportKevin_GAnswered on November 21, 2017 at 05:50 PM
Apologies for the inconveniences this may have caused to you.
I have just checked the form on your webpage and found that it's currently integrated with Google Sheets, I sent the missing submissions to the integrated sheet, but this does not fix any error on the current integration.
Please note that you may need to re-integrate again in order to have a fresh integration. Also, avoid to make any change on the integrated sheet since this will break the integration, we do recommend to make a copy in case any change is needed.
If the problem persists, please let us know.