From field - with email address that is filled out in a from

  • dejager
    Domanda del 22 novembre 2017 alle ore 10:35

    Hi,

    Ive created a form where the user must put in their email address.

    I would like that email address be the actual email address as the 'From' field (once the form has been filled out and sent) as it has arrived in someone's inbox.

    Not from Jotform or my own company email.

    For example - after 'newguy' fills out the form and hits submit - I get an email that has headers as

    From: newguy@gmail.com (not jotform or my company)

    Sent: date

    To: me

    Subject : anything

    Reply to: newguy@gmail.com


    Can this be done? In the setting of - 'Notification - Email settings - Sender & email.' ?


    Thanks

  • aubreybourke
    Risposta del 22 novembre 2017 alle ore 11:44

    Yes its possible to setup an auto responder email that does this:

    For example:

    https://form.jotform.com/73254210628956

    Lets say we have 2 email fields. One is the {fromEmail} and the other is the {toEmail}. The auto responder should be setup like this:

    1511369024Microsoft Edge 22 11 2017 16 3 Screenshot 10

  • dejager
    Risposta del 22 novembre 2017 alle ore 12:02

    My form isnt like your example - not sure it that's an issue. But I get different fields to choose from within the Sender Name (what I want to be the same as Reply To), Reply-To - is what I want to be the same as sender - choices are different. ?1511369923Screen Capture Screenshot 10

  • dejager
    Risposta del 22 novembre 2017 alle ore 12:03

    can I change the Sender Email (advanced settings) to not Jotform, not my company but to an email address that was filled out within the form?

    1511370172Screen Capture Screenshot 10

  • aubreybourke
    Risposta del 22 novembre 2017 alle ore 12:08

    No that wont work. You are using a notification email. When you need to use an autoresponder email instead.

  • dejager
    Risposta del 22 novembre 2017 alle ore 12:12

     But i need to have the filled form sent to numerous emails. Autoresponder can not do that right?

  • aubreybourke
    Risposta del 22 novembre 2017 alle ore 12:23

    Its possible to use a notification email instead of an autoresponder. But you will need to add a standard short text field to capture the from address.

    For example:

    1511371310Microsoft Edge 22 11 2017 17 2 Screenshot 10



  • dejager
    Risposta del 22 novembre 2017 alle ore 12:55

     Thank you. That works. I had to redo that short text field for it to show up in both Sender / Reply. It only showed up in Reply for some reason. Thanks for your help :)