From field - with email address that is filled out in a from

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    dejager
    Asked on November 22, 2017 at 10:35 AM

    Hi,

    Ive created a form where the user must put in their email address.

    I would like that email address be the actual email address as the 'From' field (once the form has been filled out and sent) as it has arrived in someone's inbox.

    Not from JotForm or my own company email.

    For example - after 'newguy' fills out the form and hits submit - I get an email that has headers as

    From: newguy@gmail.com (not jotform or my company)

    Sent: date

    To: me

    Subject : anything

    Reply to: newguy@gmail.com


    Can this be done? In the setting of - 'Notification - Email settings - Sender & email.' ?


    Thanks

  • Profile Image
    aubreybourke
    Answered on November 22, 2017 at 11:44 AM

    Yes its possible to setup an auto responder email that does this:

    For example:

    https://form.jotform.com/73254210628956

    Lets say we have 2 email fields. One is the {fromEmail} and the other is the {toEmail}. The auto responder should be setup like this:

    1511369024Microsoft Edge 22_11_2017 16_3

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    dejager
    Answered on November 22, 2017 at 12:02 PM

    My form isnt like your example - not sure it that's an issue. But I get different fields to choose from within the Sender Name (what I want to be the same as Reply To), Reply-To - is what I want to be the same as sender - choices are different. ?1511369923Screen Capture.jpg

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    dejager
    Answered on November 22, 2017 at 12:03 PM

    can I change the Sender Email (advanced settings) to not JotForm, not my company but to an email address that was filled out within the form?

    1511370172Screen Capture.jpg

  • Profile Image
    aubreybourke
    Answered on November 22, 2017 at 12:08 PM

    No that wont work. You are using a notification email. When you need to use an autoresponder email instead.

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    dejager
    Answered on November 22, 2017 at 12:12 PM

     But i need to have the filled form sent to numerous emails. Autoresponder can not do that right?

  • Profile Image
    aubreybourke
    Answered on November 22, 2017 at 12:23 PM

    Its possible to use a notification email instead of an autoresponder. But you will need to add a standard short text field to capture the from address.

    For example:

    1511371310Microsoft Edge 22_11_2017 17_2



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    dejager
    Answered on November 22, 2017 at 12:55 PM

     Thank you. That works. I had to redo that short text field for it to show up in both Sender / Reply. It only showed up in Reply for some reason. Thanks for your help :)