Hi my form will not work properly when a customer uses an iPhone.

  • otisguy
    Asked on November 27, 2017 at 8:16 PM

    I am at a loss for what to do. I have followed your instructions on ways to make my form work on an iPhone. Still no luck, I am looking at doing 123 forms on my Wix site so I can have a form folks can fill out on the site. I like Jotform, can I make a new form on Jotform that will load correctly on Wix? I like your forms better, I can't believe that someone else it not having this issue.



  • Elton Support Team Lead
    Replied on November 28, 2017 at 1:38 AM

    Your form is working fine on mobile particularly on iPhone. The only issue I see is that the form is not mobile responsive. Upon checking, it is the header logo that doesn't adjust on mobile and it is affecting the entire fields.

    To fix it, inject this CSS codes to your form.

    @media screen and (max-device-width:480px){

    .form-header-group.hasImage>.header-logo {

        display: block;

    }

    }

    Guide: http://www.jotform.com/help/117-How-to-Inject-Custom-CSS-Codes

    Result: 

    Hi my form will not work properly when a customer uses an iPhone Screenshot 20