- kokaneepowerformsAsked on November 30, 2017 at 02:24 AM
It seems a bit odd to report this but your pricing form is not working on Safari - version 10.0.2 on Yosemite on a Mac. The graphics are obscuring the Form, see screenshot. Also note theInsert / Edit Image is dismissing the dialog as soon as I click on the image in this Form so that appears to be broken but I used the upload a screenshot below.
- JotForm SupportamyAnswered on November 30, 2017 at 08:24 AM
I am unable to replicate the issue on the same device and browser. Would you please let us know whether the issue persists? I kindly ask you to clear your browser's cache and try it again: How to refresh your browser's cache
If the issue persists, please let us know.
We are waiting for your response.
Thank you very much for letting us know the issue.
- kokaneepowerformsAnswered on November 30, 2017 at 09:50 AM
Hmm.. I don't refresh the cache unless it is specific to the web site as I don't want to blow away all items cached for all other web sites in the browser. I'll try it on another platform I guess. This is on a Macbook Pro 15 inch if that helps you test. It happens for all upgrade options. Also note the other problem I described.
- JotForm SupportTREVONAnswered on November 30, 2017 at 12:16 PM
I have tested both issues and I was still not able to replicate the issue also. I think this is related to browser cache. I would recommend using a different browser.