Pricing Sale Form Page Broken on Safari

  • kokaneepowerforms
    Asked on November 30, 2017 at 2:24 AM

    It seems a bit odd to report this but your pricing form is not working on Safari - version 10.0.2 on Yosemite on a Mac.   The graphics are obscuring the Form, see screenshot.  Also note theInsert / Edit Image is dismissing the dialog as soon as I click on the image in this Form so that appears to be broken but I used the upload a screenshot below.

    Jotform Thread 1310792 Screenshot
  • amy
    Replied on November 30, 2017 at 8:24 AM

    I am unable to replicate the issue on the same device and browser. Would you please let us know whether the issue persists? I kindly ask you to clear your browser's cache and try it again: How to refresh your browser's cache

    If the issue persists, please let us know. 

    We are waiting for your response.

    Thank you very much for letting us know the issue.

    1512048262Screen Shot 2017 11 30 at 16 Screenshot 10

  • kokaneepowerforms
    Replied on November 30, 2017 at 9:50 AM

    Hmm.. I don't refresh the cache unless it is specific to the web site as I don't want to blow away all items cached for all other web sites in the browser.   I'll try it on another platform I guess.  This is on a Macbook Pro 15 inch if that helps you test.  It happens for all upgrade options.  Also note the other problem I described.

  • TREVON
    Replied on November 30, 2017 at 12:16 PM

    I have tested both issues and I was still  not able to replicate the issue also. I think this is related to browser cache. I would recommend using a different browser.