- ahalliburtonAsked on November 30, 2017 at 09:25 PM
I am unable to forward my new client information form to a new client. Can you explain why.
Thanks so much.
- JotForm Supportashwin_dAnswered on December 01, 2017 at 02:09 AM
I am not sure if I have understood your question correctly. Do you mean to say that auto-responder email is not being sent from your email?
I did test your form and I am unable to replicate the issue you are having. I did receive auto-responder email successfully. Please check the screenshot below:
I would suggest you to please test your form again and get back to us if the issue persists.
Do get back to us if you meant to ask something else. You may also like to explain your issue a bit more in detail and we will try to help you.
We will wait for your response.