When do you reset the monthly limits?

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    Spire59
    Asked on December 01, 2017 at 03:36 AM

    I see from my Activity Logs that there isn't a record for my account creation date. I wanted to check when the monthly submissions are reset. My oldest Activity log record seems to be around Wed, 27 Sep 17.

    Can you tell me when the monthly submissions are due to be reset?

    Many thanks for your continuing support.


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    Jim_R
    Answered on December 01, 2017 at 05:50 AM

    Hello @Spire59 - Your account was created on 2017-09-27. Keep in mind, our monthly reset for all monthly limits doesn't rely on the account's creation date. It always happens on the 1st day of each month regardless.

    This and more were discussed in great detail on the guide I linked below.

    Complete guide: Understanding-Your-Account-Usage-Limits 

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    Spire59
    Answered on December 01, 2017 at 09:43 PM
    Hi Jim,
    Thanks for the swift response.
    Everything seems a lot clearer now.
    Many thanks
    Best regards
    Piers
    Sent from my iPad
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