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Spire59Asked on December 1, 2017 at 3:36 AM
I see from my Activity Logs that there isn't a record for my account creation date. I wanted to check when the monthly submissions are reset. My oldest Activity log record seems to be around Wed, 27 Sep 17.
Can you tell me when the monthly submissions are due to be reset?
Many thanks for your continuing support.
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Support_Management Jotform SupportReplied on December 1, 2017 at 5:50 AM
Hello @Spire59 - Your account was created on 2017-09-27. Keep in mind, our monthly reset for all monthly limits doesn't rely on the account's creation date. It always happens on the 1st day of each month regardless.
This and more were discussed in great detail on the guide I linked below.
Complete guide: Understanding-Your-Account-Usage-Limits
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Spire59Replied on December 1, 2017 at 9:43 PMHi Jim,
Thanks for the swift response.
Everything seems a lot clearer now.
Many thanks
Best regards
Piers
Sent from my iPad
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