Template Not formating correctly

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    deborahraley
    Asked on December 02, 2017 at 06:50 PM

    I made a form and unloaded it as a template. When my team downloads the template on their end, the layout is completely NOT the same as the template I uploaded. 


    HELP!

    Here is what I uploaded >>> https://form.jotform.com/73205118984156

    Here is what theirs is looking like >>> https://form.jotform.com/73356002601141

  • Profile Image
    BDAVID
    Answered on December 02, 2017 at 10:05 PM

    If they want to clone it in the same layout, they need to go to their account settings, and switch to the "All questions in one page" layout:

    1512270285questionsinonepagelayout.png

    After switching, they can clone the form again.