Unable to switch subscription. Please use BlueSnap(Plimus)

  • kywifi13
    Asked on December 7, 2017 at 1:00 PM

    I have been trying to upgrade to the Holiday pricing and I am unable to. Tells me - Unable to switch subscription. Please use BlueSnap(Plimus) control panel to change your subscription manually. But it does not allow me to do anything.

    Page URL: https://www.jotform.com/pricing?utm_source=2017-eoy-headermenu&utm_medium=website&utm_content=myforms_jfHeader_pricing_cta&utm_campaign=2017-eoy
  • David JotForm Support
    Replied on December 7, 2017 at 2:23 PM

    Your current subscription is cheaper than the new subscription pricing, even at the discounted rate.  Your current subscription will also renew at the same rate, whereas then year end sale subscriptions renew at full price.

    I would recommend remaining with your current subscription unless you intend to upgrade to Silver or higher.