- spacareAsked on December 10, 2017 at 12:13 PM
- JotForm SupportNik_CAnswered on December 10, 2017 at 01:25 PM
Form views are count each time your form is viewed.
You can read more about that here: https://www.jotform.com/help/355-Form-View-Limits-What-Is-It-All-About
Let us know if you have any further questions.
- spacareAnswered on December 10, 2017 at 01:43 PMThere is absolutely no way that my forms were viewed 10,000 times. It is a possibility that the page that the form code is on was hit 10,000 times.
I believe your article says that a form view is if somebody lands on the page that has the jotform code on it. Is that correct?
For example please click on my homepage. To the left you will see “questions”, this is a jot form. If it is not clicked on is it considered a form view.
- JotForm SupportWelvinAnswered on December 10, 2017 at 02:23 PM
Yes, that is correct. The form is on your homepage. Every visitor on your homepage counts towards the form views of your account. It is also because the form, although hidden by default, it is still part of the homepage. It is just a function that hides/revel the form.
Anyhow, I have recalculated your form views limit and it seems the counter failed to work correctly on your account. Your actual form view is only 4200 for this month. You should be all set now, and our apologies.
- spacareAnswered on December 10, 2017 at 02:43 PMThank you