Why my account is suspended

  • Profile Image
    ohjee 
    Asked on December 11, 2017 at 10:36 PM

    Hello,


    It looks like our account was suspended. We have clients that need this form to get us certain information. Can you please let us know how come we can't login to our account? Thank you.


  • Profile Image
    tina
    Answered on December 12, 2017 at 12:20 AM

    I checked your account and your forms and I saw that there were some password fields. Some informations about form users such as password, SSN, credit card number, CVV are considered as sensitive personal information. Please note that asking sensitive personal information violates our Terms of Use.  That's why I deleted these fields from the form and reactivated account.

    Form ID: 73300304593145

    Password fields:

    1513055736Screen Shot 2017-12-12 at 8.01