JS embed not showing the same as the iframe embed?

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    asambeauty
    Asked on December 12, 2017 at 04:34 AM

    Hello!


    We just wondered, why our color settings on the form with ID 73403598936367 were not shown. We first chose the first embed option with the javascript call. Then I just tried the direct iframe embed code, and then saw all colors.

    Can you please explain, why that is?


    Cheers!

  • Profile Image
    Ardian_L
    Answered on December 12, 2017 at 07:32 AM

    Hi,

    I am glad that you solved by applying to iframe method. One of the reason it may be, that it was conflicting with another JavaScript code.

    Please let us know if you have any other question.

  • Profile Image
    amy
    Answered on December 12, 2017 at 07:49 AM

    We are testing and developing javascript smart embed feature. Smart embed feature means embedded forms adapt to the website. Hence, your embedded form adapt to your website's design. 

    Would you mind sharing with us your website's URL which you have embedded your form?

    On the other hand, I forwarded your issue to our back-end team and they worked on your request. Your problem should be fixed now. Looks like you've had a little cache problem. Our apologies for any inconvenience that has caused to you.