Advanced designer is not working properly

  • Profile Image
    ayadov77
    Asked on December 12, 2017 at 08:24 AM

    Hi Team,

     

    Every time I switch to Advanced designer the fields positioning, form width and button colour changes.

     

    So if I go to Advanced designer and click on save (without editing any thing), the form changes in many ways.

    so I have to go to Revision History to restore the form, could you please help?

     

    Thank you 

    https://form.jotform.com/73245621345958





    Revision History Revision History

  • Profile Image
    John_Benson
    Answered on December 12, 2017 at 10:02 AM

    I cloned your form and I was able to replicate the issue. I believe the theme used is causing this issue. May I know what changes you want to your form? Maybe we can help you using custom CSS code.

    We'll wait for your reply. Thank you.

  • Profile Image
    Express Taxi  
    Answered on December 12, 2017 at 11:05 AM

    Hi and thanks for your reply, 


    I will change the theme and see if that solves the issue, however I really need the Advanced designer, as I continually edit my forms.


    I will let you know 


    Thank you again 

  • Profile Image
    John_Benson
    Answered on December 12, 2017 at 11:33 AM

    I understand that you still want to use the Advanced Designer and that is fine. Please try removing the theme and let us know how it goes.

    Just to add, once you remove the theme, all your custom CSS code added to the form will be removed too.

    Thank you.