Why is my account suspended ?

  • Profile Image
    ajay 
    Asked on December 12, 2017 at 09:51 AM

    Hello support team,


    I started using jotform 3 days ago and i was on a free trial.Today i notice my account was suspended.Can you tell me the reason please?



  • Profile Image
    ktyaguirre
    Answered on December 12, 2017 at 10:10 AM

    Upon review of your account we have found that your forms are in compliance with the Terms of Use.

    We apologize for any inconvenience this might have caused you.

    You account is active. Allow 30 min for the system to recognize your login.

    Thank you

  • Profile Image
    ajaybhn99
    Answered on December 12, 2017 at 12:43 PM
    hello *ktyaguirre,*
    *Its been more than 1 hour and i am unable to access my account please help
    me to access.*
    ...