The field name in the form notification email was incorrect

  • TylerGoldsamAltice
    Asked on December 13, 2017 at 4:27 PM
    I've also noticed that emails that I'm receiving upon form submission lists a question incorrectly. Instead of saying "All attenuation and signal levels meet specification" it's saying "Type a question".
  • jonathan
    Replied on December 13, 2017 at 4:51 PM

    The only reason the field name in the email will appear as "Type a question" is you have not updated/changed the default field label assigned when you first add the field in the form.

    Example:

    1513201688zzz 2017 12 14 05 Screenshot 10

    notice that the default field name is "Type a question"

    If you have updated the field label name in the form, to make it take effect on the existing form email content, try manually editing the field name instead.

    1513201909zzz 2017 12 14 05 Screenshot 21

    Let us know if issue persist.




  • TylerGoldsamAltice
    Replied on December 13, 2017 at 5:05 PM

    Thank you. It appears that I may have overlooked that field. I did not manually change that to begin with but I've updated it with the question and will test it again.

  • jonathan
    Replied on December 13, 2017 at 6:25 PM

    Thank you for taking the time updating us on the status. Let us know if you encounter any issue with this.

    Regards