What is my submission limit

  • Profile Image
    Asked on December 13, 2017 at 06:45 PM

    Hi. I received an email saying I have reached my submission limit and submissions will be deleted. Currently I have 276 submissions.

    What is the limit? 

    And which submissions will be deleted exactly?

  • Profile Image
    Answered on December 13, 2017 at 07:51 PM

    Hi deejazz,

    If you have a FREE plan, you have 100 monthly submissions.
    The Total Submission Storage is 500.

    The Bronze Plan has a limit of 1,000 monthly submissions.

    If you have a paid plan the Total Submission Storage is Unlimited.

    To see all the plans visit: https://www.jotform.com/pricing

  • Profile Image
    Answered on December 13, 2017 at 09:21 PM

    Our free plan is limited to 500 the most recent form submissions. When you receive the new submissions and your account is over the submissions storage limit, the oldest entries are being replaced with the new entries.

    You have some deleted forms with submissions under a Trash folder. You may consider purging deleted forms to clear the submissions storage.

    If you have any follow up questions, please let us know.