Continuous support of the Version 3 Form Builder

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    Asked on December 18, 2017 at 03:04 PM

    Reading the above, I cannot see any compelling reason for upgrading to v4; and a number of users seem to have encountered issues, so as a satisfied user of v3 I propose to stick with it, at least for now. I hope you will continue to support it, expecially for those whose forms are primarily designed for computer rather than mobile entry. Let me know if you think I am misguided, but I'd be interested to know what other users think.

    This is a re-post of a comment on What's New in JotForm 4.0?

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    Answered on December 18, 2017 at 04:27 PM

    Version 3 is no longer supported. And version 4 is currently the legacy layout. Because we are implementing a brand new layout.

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    Answered on December 18, 2017 at 06:39 PM

    Yes, if you are still in version 3, there is a big chance that you will be forced to use the version 4 builder. 

    As far as I know, we did not remove any single function in the form builder. All options/features in version 3 do exists in the version 4, and there's no backward compatibility. 

    If you can list down the issues you encountered in version 4, we'll be happy to assist and help you fix settings.

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    Answered on December 20, 2017 at 05:13 AM

    Thanks, Welvin. Now your developer colleague has fixed the language button issue, the pressure is off but I'll have a go with v4 in the New Year and let you know if any issues

    Meanwhile have  a great holiday