Connection Error being shown on form

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    trustinginduetime
    Asked on December 20, 2017 at 10:54 AM

    All the members who are trying to fill out our forms (we have 4 different ones) keep saying they are getting a connection error. Can you please help me with this?



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    david
    Answered on December 20, 2017 at 11:21 AM

    I checked your form and everything is loading on my end.  Is the connection error given when submitting the form?  Also, does the form show the same error on your end?  I do see one successful submission from today. 

    Let us know what you can and we will be happy to look into this further.

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    trustinginduetime
    Answered on December 20, 2017 at 12:41 PM

    It does not. The forms are going through when they hit submit, but every person is reaching out to me saying it is telling them there is a connection error whenever they hit submit. It seems like it happening more to those who use a coupon code


    Thanks for your quick response



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    david
    Answered on December 20, 2017 at 01:04 PM

    I sent a test submission through your form and the error is related to your thank you page.  The URL is using HTTPS but the domain does not have an SSL certificate:

    1513793000Capture.PNG

    Change your thank you page URL to the following and the error will no longer be shown:

    http://momsinthemakinggroup.com/

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    trustinginduetime
    Answered on December 20, 2017 at 03:33 PM

    You are the BEST! Thank you so much