- AlisonAsked on December 20, 2017 at 11:57 AM
Could you please clarify what part of our form is in violation of your terms? We are not collecting any login information.
- JotForm SupportSabbirAnswered on December 20, 2017 at 12:16 PM
Can you please provide us your account's username or email address so we can check?
- AlisonAnswered on December 20, 2017 at 01:43 PMThe account username is: meeksusr
Email address is: firstname.lastname@example.org
I am able to log in with the above account information. I am also
responding from my personal email address, email@example.com. So,
firstname.lastname@example.org and meeksusr responses are both from me. I do not
have access to the email@example.com account and have to get
office staff to forward emails from that address to me. I assist them with
- JotForm SupportaubreybourkeAnswered on December 20, 2017 at 02:14 PM
The account username and email are correct. I whitelisted your ip address. So please try again now.