Account issue: what part of our form is in violation of your terms?

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    Alison
    Asked on December 20, 2017 at 11:57 AM

    Hello,


    Could you please clarify what part of our form is in violation of your terms?  We are not collecting any login information.


    Thanks,

    Alison

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    Sabbir
    Answered on December 20, 2017 at 12:16 PM

    Can you please provide us your account's username or email address so we can check?

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    Alison
    Answered on December 20, 2017 at 01:43 PM
    The account username is: meeksusr
    Email address is: billing.inlineutilities@gmail.com
    I am able to log in with the above account information. I am also
    responding from my personal email address, alison@theanellgroup.com. So,
    alison@theanellgroup.com and meeksusr responses are both from me. I do not
    have access to the billing.inlineutilities@gmail.com account and have to get
    office staff to forward emails from that address to me. I assist them with
    their website.
    Thanks,
    Alison
    ...
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    aubreybourke
    Answered on December 20, 2017 at 02:14 PM

    The account username and email are correct. I whitelisted your ip address. So please try again now.