Account autosuspended

  • Elisacolombo
    Asked on December 22, 2017 at 11:23 AM

    Hello

    i was working on creating a form and suddenly the website logged me out and if i try to log in again, it shows suspended (see attached image).

    can you please advise on what is the problem?

    thank you.

    Regards,

    Elisa Colombo


    Jotform Thread 1330010 Screenshot
  • BJoanna
    Replied on December 22, 2017 at 12:36 PM

    Your account was autosuspended by our phishing system because of the 360 Feedback - NDer Europe LT form. You deleted mentioned form and the form is now located inside of the Trash folder on your account, so I am not able to inspect it. However, it seems that the word NDer triggered the phishing system. I removed the word NDer from the title of that form and I activated your account. 

    Sorry for the inconvenience this may caused you. 

    Let us know if you need further assistance.