How to hide certian parts of auto responders?

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    ashadeabove
    Asked on December 23, 2017 at 02:46 PM

    Is it possible to hide a certain <table> in an autoresponder if the user has left the first field in that section blank

    For example, I have 3 tables. One for shades, one for shutters, and one for blinds. Say for instance, if there is no data in any of the blind fields, because the customer did not order blinds, I'd like to hide the header and all the fields in that section on their autoresponder "receipt"

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    Nik_C
    Answered on December 23, 2017 at 03:43 PM

    That should work with "Empty option" switched on

    1514061686Screen Shot 2017-12-23 at 9.45

    And that option normally works, but since you customized your Autoresponder it doesn't.

    If you default Autoresponder (make it again), then it will work fine.

    Let us know if you have any further questions.

    Thank you!


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    ashadeabove
    Answered on December 23, 2017 at 04:43 PM
    Is there any way, maybe with JavaScript or something, that I could make it work in the manner that I'm referring to?
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  • Profile Image
    Nik_C
    Answered on December 23, 2017 at 05:11 PM

    Unfortunately, you cannot insert JavaScript into our forms in the editor, you can only insert it when you Download the full source code of the form. 

    But, maybe an easier workaround would be to create multiple Autoresponders, for example, you create one for shades, one for shutters and one for blinds, additionally, you will need Autoresponders for each combination of selections, blinds-shades, blinds-shutters, shutters-shades.

    And you just remove the values and related text from each Autoresponder. For example, from blinds-shades, you remove shutters, from blinds-shutters you remove shades etc.

    1514066506screencast.gif

    And finally, you conditionally send autoresponders based on what is selected in the form.

    1514066912Screen Shot 2017-12-23 at 11.1

    You can set more fields to be included in that condition if needed.

    It is a bit of work, but totally doable.

    If you need any help, please get back to us.

    Thank you!

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    ashadeabove
    Answered on December 23, 2017 at 05:43 PM
    That is genius!!! Thank you so much. Merry Christmas!
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