- ashadeaboveAsked on December 23, 2017 at 02:46 PM
Is it possible to hide a certain <table> in an autoresponder if the user has left the first field in that section blank
For example, I have 3 tables. One for shades, one for shutters, and one for blinds. Say for instance, if there is no data in any of the blind fields, because the customer did not order blinds, I'd like to hide the header and all the fields in that section on their autoresponder "receipt"Page URL:
- JotForm SupportNik_CAnswered on December 23, 2017 at 03:43 PM
That should work with "Empty option" switched on
And that option normally works, but since you customized your Autoresponder it doesn't.
If you default Autoresponder (make it again), then it will work fine.
Let us know if you have any further questions.
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- JotForm SupportNik_CAnswered on December 23, 2017 at 05:11 PM
But, maybe an easier workaround would be to create multiple Autoresponders, for example, you create one for shades, one for shutters and one for blinds, additionally, you will need Autoresponders for each combination of selections, blinds-shades, blinds-shutters, shutters-shades.
And you just remove the values and related text from each Autoresponder. For example, from blinds-shades, you remove shutters, from blinds-shutters you remove shades etc.
And finally, you conditionally send autoresponders based on what is selected in the form.
You can set more fields to be included in that condition if needed.
It is a bit of work, but totally doable.
If you need any help, please get back to us.
- ashadeaboveAnswered on December 23, 2017 at 05:43 PMThat is genius!!! Thank you so much. Merry Christmas!
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