Change Email successfully?

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    SouthernOwlPub
    Asked on December 26, 2017 at 12:13 PM

    Hello, 

    My form submissions keep going to this email: lifemanagementllc@gmail.com 

    They are supposed to go to this email: crystal@southernowlpublications.net

    I used the first email one time and then deleted it. But my submissions keep going to this email lifemanagementllc@gmail.com  and I want it deleted from my account.

    Please handle this for me. I tried myself several times but I need you to help me. Username on Account is SouthernOwlPub and email is crystal@southernowlpublications.net

    Thank you, 

    Crystal L Gauhier, Owner


  • Profile Image
    Ardian_L
    Answered on December 26, 2017 at 12:21 PM

    I changed the recipient's email on your form. Now all the submission will go in the email you have provided { crystal@southernowlpublications.net 

    Your account's email it is not that one though. You can change your account email and then in all your forms will be the same recipient. Make sure you are logged in to your account and click on this link:  https://support.jotform.com/myaccount/  You can change your existing email to the new one.

    Please let us know if you have any other question.