How do you eliminate this ad?

  • RickGregory
    Asked on December 30, 2017 at 11:42 AM

    How do you eliminate this ad?

    Jotform Thread 1334776 Screenshot
  • Nik_C
    Replied on December 30, 2017 at 3:03 PM

    You have to upgrade your account to one of the paid plans in order to remove the ads. Currently, we have end of year discount so you can purchase plan with 50% discount.

    Let us know if you have any further questions.

    Thank you!


  • RickGregory
    Replied on December 30, 2017 at 3:55 PM

    That never use to be the case. When did this change?


  • Jan
    Replied on December 30, 2017 at 7:35 PM

    I believe that the JotForm branding was implemented since early 2016. I checked your account and I can see that you already upgraded to Bronze. 

    You can uncheck the JotForm Branding option on the Account Settings page. Here's the link: https://www.jotform.com/myaccount/settings.

    Hope that helps. If you have any questions, let us know. Thank you.

  • RickGregory
    Replied on December 31, 2017 at 3:43 PM
    I’ve placed another question for help but I’m not seeing it in the forum after an hour…and I’m also not having to verify I’m not a bot…????

    ...
  • David JotForm Support Manager
    Replied on December 31, 2017 at 5:09 PM

    If you need to find your forum questions, simply go to the forum page: https://www.jotform.com/answers/, then click on "My Questions"

    1514758113myquestions Screenshot 10