- MetropolinetAsked on December 31, 2017 at 03:10 AM
Hello, in one of my forms the file upload botton deosnt work.
it need to push several time till it open a window for choose a file to upload.
can you pls check this issue?Page URL:
- JotForm SupportJohn_BensonAnswered on December 31, 2017 at 06:13 AM
I tested the File Upload field of the form you provided and I was not able to replicate the issue. I clicked it once and it is working properly. Here's a screen animation of my test:
Also, I tried uploading 3 files and it is working as intended. I also cleared your form cache on our server.
If the issue persists, may I know if the form embedded on a website? If yes, please provide the link so we can further check it.