File uploader doesnt work

  • Metropolinet
    Asked on December 31, 2017 at 3:10 AM

    Hello, in one of my forms the file upload botton deosnt work. 

    it need to push several time till it open a window for choose a file to upload.

    can you pls check this issue?

    Page URL: https://form.jotform.me/73433668142458
  • John_Benson
    Replied on December 31, 2017 at 6:13 AM

    I tested the File Upload field of the form you provided and I was not able to replicate the issue. I clicked it once and it is working properly. Here's a screen animation of my test:

    15147180155353zxzx Screenshot 10
    Also, I tried uploading 3 files and it is working as intended. I also cleared your form cache on our server.

    If the issue persists, may I know if the form embedded on a website? If yes, please provide the link so we can further check it.