We are experiencing a large delay in receive emails when forms are submitted.

  • AndersonGroup
    Asked on January 4, 2018 at 1:38 PM

    Is there a known issue?  It just started happening this week.  Its taking 2-4 hours to receive the submission once they send it.  Its both our listing checklist form, seller contract coversheet, and new buyer contract coversheet so its multiple forms and multiple peoples emails that are affected.  Even the autoresponder is delayed by house.

  • David JotForm Support
    Replied on January 4, 2018 at 2:25 PM

    This should now be fixed.  One of our email server was overloaded.  New notifications should come through immediately and the rest that were delayed should be coming through shortly.