Light box feature not showing up form properly

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    Pixel2017
    Asked on January 08, 2018 at 11:10 AM

    Installed a form on our website. While standard form is appearing great (http://www.digitalsplendid.net/get-a-quote/), the light box version (link attached twice on the home page 'Get a Quote') not showing up properly. Help will be appreciated. 

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    Nik_C
    Answered on January 08, 2018 at 11:43 AM

    I checked your website and it looks like you have two lightboxes embedded there (not sure why), since when I click "Get a Quote" a white box is opened and then after closing it a form is there:

    1515429712screencast.gif


    Please try removing whole code related to that Lightbox and then re-add this one: 

    <script src ="https://form.jotform.me/static/feedback2.js" type="text/javascript"></script><script type="text/javascript"> var JFL_80071101984450 = new JotformFeedback({ formId: '80071101984450', base: 'https://form.jotform.me/', windowTitle: 'Get a Quote', background: '#FFA500', fontColor: '#FFFFFF', type: '0', height: 500, width: 700, openOnLoad: false }); </script> <a class="btn lightbox-80071101984450" style="margin-top: 16px"> Get a Quote </a>

    Let us know how that worked.

    Thank you!

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    Pixel2017
    Answered on January 08, 2018 at 10:52 PM

    Thanks for your help. I placed twice the code, first at the top of the page and second at the bottom of the page. It appears that the lightbox code can be placed only once on the page. So, I removed the bottom one and  now it is working excellent.

  • Profile Image
    Pixel2017
    Answered on January 08, 2018 at 11:43 PM
    Dear Nik,
    Thanks for your help. I placed twice the code, first at the top of the page
    and second at the bottom of the page. It appears that the lightbox code can
    be placed only once on the page. So, I removed the bottom one and now it
    is working excellent.
    Sincerely,
    Rajeev Bagra
    ...