I cannot find where to cancel my paid subscription

  • apancake
    Asked on January 9, 2018 at 2:42 PM

    Hi - I cannot for the life of me figure out how to downgrade my account to the free account for now - please can you let me know how to do this on your site? Also please do not do it for me - I am not sure when I will be needing to do it. 

    Thank you! 

    Amy

  • jonathan
    Replied on January 9, 2018 at 3:52 PM

    Hi Amy,

    Please check the user guide: How to Downgrade Subscription Back to Free Account

    Let us know if you need further assistance.