Unable to create new form under connected parent account

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    gceit
    Asked on January 09, 2018 at 04:51 PM

    When I try to create a new form under the parent account it says that the limit of 5 has been reached. If I delete a form and create a new one under the parent account it adds it to the my forms section and not the parent account. The only way to create a new form under the parent account is to duplicate an old form and edit the copy.

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    gceit
    Answered on January 09, 2018 at 05:01 PM

     I figured out I can create a form and transfer ownership and that will work but I am unable to create a form under the parent account, this has always worked in the past.

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    BDAVID
    Answered on January 09, 2018 at 06:49 PM

    Glad to know you figured it out. I checked the paid account "shaht", and it is possible to create forms in it. Please log in to that account, and when you attempt to create one, please share a screenshot of the error message received.