I was charged for the full price but expected discounted price.

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    Asked on January 09, 2018 at 10:57 PM

    the pricing said 50 percent off but charged my card the full price. can you explain before i call my bank and canx. 

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    Answered on January 10, 2018 at 08:35 AM

    The monthly discounted prices shown on the pricing list are for annually billed subscriptions.

    Monthly billed subscriptions do not benefit from the discount.

    We can issue a refund if you want us to proceed.