I would like to cancel my subscription january 2018.

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    MONICA_GRTUC
    Asked on January 11, 2018 at 09:52 AM
    Dear,
    Good Morning
    I would like to cancel my subscription january 2018, but not delete all my information. It's possible?
    Because I will sign again this March 2018
    ^~^~^~^~^~^~^~^~^~^~^^~^~^~^~^^~^~^~^~^~^~^~^~^~^~^~^
    Mica Ferreira dos Santos <>< ><>
    Engenheira de Pesca/Tnica de Pesca e Aquicultura <><
    _____\|/________\|/________\|/______\|/_________\|/_____\|/______
    ...
  • Profile Image
    ashwin_d
    Answered on January 11, 2018 at 09:58 AM

    I have forwarded your request to our billing team to cancel & process the refund for you last subscription payment for bronze monthly plan. Please allow 7-10 days for the amount to reflect in your account.

    Your PayPal subscription id:  S-2U894207577382617

    Please note that your account is now downgraded to free plan and limits of free plan will be applicable to your account. Please check our pricing page for more information on available plans and limits:   https://www.jotform.com/pricing