Incomplete payments in jotform but showing up in my PayPal account

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    fitgirlinc
    Asked on January 12, 2018 at 01:48 PM

    I have 10 applicants with incomplete payments but I found some processed on Paypal?

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    Jed_C
    Answered on January 12, 2018 at 02:53 PM

    If you are receiving payments in your Paypal account BUT they are showing as incomplete in your JotForm account, then that maybe more related to your Paypal account's IPN not being enabled.

    You can follow this guide on how to enable your IPN: https://www.jotform.com/help/276-How-to-Enable-IPN-for-Paypal

    I hope that helps.