Why are we getting login error?

  • pascal hagl
    Asked on January 13, 2018 at 7:40 AM

    Hi!

    i get a "Login failed - AUTOSUSPENDED" created 2 accounts neither email nor username nor password are wrong...

    what is happening?


    https://www.jotform.com/login


    Page URL: https://www.jotform.com/login
  • TREVON
    Replied on January 13, 2018 at 1:24 PM

    Your account has been suspended because the form Id "80123377371857" is requesting for password which  is a violation of our terms of use.

    Kindly confirm if we can remove the fields for us to activate your account.

  • pascal hagl
    Replied on January 13, 2018 at 2:43 PM
    Ah sorry i didnt realize. Yes remove it please.
    Best regards
    Pascal hagl
    Am 13.01.2018 7:24 Nachm. schrieb "JotForm" :
    ...
  • TREVON
    Replied on January 13, 2018 at 4:01 PM

    I have deleted the password field and activated your account. Kindly do take not of the terms of use to avoid future suspension.