Can't Match Fields with Mailchimp

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    Asked on January 13, 2018 at 06:16 PM


    I am trying to create a form on JotForm, but it will not allow me to select the fields to match with Mailchimp (pictured below). Is this an issue on the Mailchimp end? Because I have the fields set up properly with Mailchimp (pictured). 

    Thank you in advance for the help!


    1515885371Screen Shot 2018-01-13 at 6.131515885307Screen Shot 2018-01-13 at 6.14

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    Answered on January 13, 2018 at 09:22 PM

    Your fields are correctly configured on MailChimp, but you have not fields on your form, actually the fields on the left side are from your MailChimp list while the empty list is from your form: 


    Also, I would recommend you to map the same field types, for example, email with email, full name with  full name, phone number with phone number. Mapping different field types may cause problems with the integration. 

    I hope this helps.