'Single Choice' question cannot be seen when switching to English

  • Profile Image
    braultp
    Asked on January 15, 2018 at 11:52 AM

    Hi. I created a form in French and in English.  The very first question is a 'single choice' type.

    When in French (the default language), everything seems to be OK.  But if I switch to English, that first 'single choice' does not show up !

    I created a "Condition" based on 'language=English' with no luck.

    Thanks


  • Profile Image
    Mike_G
    Answered on January 15, 2018 at 01:25 PM

    The first single choice field in your form is not showing when the form's language is switched to English because of this condition:

    1516040562t13_22_09.png

    The condition also means that the "Serez-vous des nôtres?" will only show if the form language is set to "French".

    If you have other questions or concerns, please feel free to contact us again anytime.

  • Profile Image
    braultp
    Answered on January 15, 2018 at 02:50 PM

    Thanks Mike_G.  Now I have other issues!  I see the "Serez-vous des nôtres" block even when I am in English. If somebody does not plan on attending, he should be able to complete a minimum of information so we know that he won't come.  But the information block is not available.  I lost my "Submit" button, both in French and English !

    Gees.  I am going back to sleep !

  • Profile Image
    Mike_G
    Answered on January 15, 2018 at 03:14 PM

    I'm just wondering if the fields set to English by default are necessary for your form to work.

    1516046763t15_04_54.png

    1516046802t15_06_10.png

    Their French equivalent field should translate to English when the form language is changed.

    We can try to help you in creating your form and in order for us to do so, we need to know exactly what should and what should not happen if the options in the fields are selected or if fields are filled. Please give us a clear and detailed instruction on your requirements so we can solve your concern.


  • Profile Image
    braultp
    Answered on January 15, 2018 at 04:48 PM

    Hi Mike_G. Thanks for trying to help me.

    Small question:  what does the "language" field refer to in the Conditions box?

    Is it to the language chosen by the user when he starts to fill in the form ? (Represented by the small flag at the top of the form).


  • Profile Image
    Kevin_G
    Answered on January 15, 2018 at 06:09 PM

    Since your last question is not related to the original one asked on  this post, I moved it to another thread: https://www.jotform.com/answers/1350133 

    Thanks.