Account: Suspended - cant log in

  • Boris
    Asked on January 15, 2018 at 3:45 PM

    Hi, why is my log in suspended? thank you

  • aubreybourke
    Replied on January 15, 2018 at 4:44 PM

    Your account was suspended because your Parenting Class - 80137034184147 form was found to be collecting credit card information.

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    According to our terms of use this is forbidden.

    In order to proceed we will need your permission to delete these fields from your form.

    Once they are removed we will reactivate your account.

  • borismtax
    Replied on January 15, 2018 at 5:43 PM
    Yes please do.
    ...
  • Jan
    Replied on January 15, 2018 at 7:42 PM

    I have deleted the guilty fields from your forms. Your account is now activated.

    Thank you for your cooperation.