Wanted to upgrade to silver

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    Asked on January 16, 2018 at 02:14 PM

    I wanted to remain in Bronze plan and accept the offer and pay just $9. I only receive close to 50 payments a month but It seems you change the amount of payments Bronze can receive and you are pushing me to switch to Silver. Is that so?

    O Marino

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    Answered on January 16, 2018 at 03:07 PM

    I see that your account is now back to the free subscription and the account is now in the OVERLIMIT Status.

    I understand that you only want to have your account remain on the Bronze plan, however, if you are receiving more than 10 payment submissions monthly, then I suggest that you upgrade your account to the Silver plan as our payment submissions limit for each plan has already been updated.

    If you have other questions or concerns, please feel free to contact us again anytime.