Trouble with MailChimp integration

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    quietspacecoaching
    Asked on January 16, 2018 at 05:02 PM

    I am having problems with my name fields. In both Mailchimp and Jotform I have set up two fields for name, first name and last name. Yet when I'm trying to integrate Mailchimp, I keep getting asked to match the 'full name' field to the fields in my Jotform. Am I doing something wrong on the Mailchimp side, or does the problem lie with my Jotform?

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    quietspacecoaching
    Answered on January 16, 2018 at 05:17 PM

    This is what I have in my Mailchimp settings:

    1516141025Screen Shot 2018-01-16 at 22.1

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    quietspacecoaching
    Answered on January 16, 2018 at 05:31 PM

    I've found a hack that works: https://www.jotform.com/answers/510021-Fullname-field-doesn-t-actually-match-with-Mailchimp-List-

    Thank you Declynam for the tip; followed your advice and it worked like a charm.

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    Kevin_G
    Answered on January 16, 2018 at 06:47 PM

    I'm glad to know you were able to resolve your issue. 

    If you need further assistance, please let us know.