Trouble with MailChimp integration

  • quietspacecoaching
    Asked on January 16, 2018 at 5:02 PM

    I am having problems with my name fields. In both Mailchimp and Jotform I have set up two fields for name, first name and last name. Yet when I'm trying to integrate Mailchimp, I keep getting asked to match the 'full name' field to the fields in my Jotform. Am I doing something wrong on the Mailchimp side, or does the problem lie with my Jotform?

    Jotform Thread 1351504 Screenshot
  • quietspacecoaching
    Replied on January 16, 2018 at 5:17 PM

    This is what I have in my Mailchimp settings:

    1516141025Screen Shot 2018 01 16 at 22 Screenshot 10

  • quietspacecoaching
    Replied on January 16, 2018 at 5:31 PM

    I've found a hack that works: https://www.jotform.com/answers/510021-Fullname-field-doesn-t-actually-match-with-Mailchimp-List-

    Thank you Declynam for the tip; followed your advice and it worked like a charm.

  • Kevin Support Team Lead
    Replied on January 16, 2018 at 6:47 PM

    I'm glad to know you were able to resolve your issue. 

    If you need further assistance, please let us know.