- ddsoorgAsked on January 17, 2018 at 06:58 PM
I was directed to you by our website team. We are needing the payment processor behind our donate button to be changed. They said that JotForms would need to make the change and that they were not able to.
We are having a ton of fraudulent charges made and would like to disconnect our Stripe Merchant Service and set it back to PayPal.
Thanks so much!
- JotForm SupportJohn_BensonAnswered on January 17, 2018 at 08:15 PM
You can remove the Stripe Integration by selecting the payment/donation field and clicking the Remove button. After that, add the PayPal to your form by following this guide: https://www.jotform.com/help/391-How-to-Integrate-Form-with-Paypal-Standard-
I created a simple screen animation guide for you, please check it below:
I hope this information helps. Give it a try and if you have questions, please contact us again.
- ddsoorgAnswered on January 18, 2018 at 01:57 PM
Thanks so much. I will give it a try.