Not being able to submit payment

  • riversidecogop
    Asked on January 18, 2018 at 12:41 PM

    Some patrons are receiving this message. Is it a Dwolla thing? Or a Jotform thing?

    Link below

  • Kevin Support Team Lead
    Replied on January 18, 2018 at 1:22 PM

    I would recommend you to check your account, there seems to be a limitation on the payment methods you receive or something may need to be checked on your Dwolla account, the Jotform integration seems to be properly redirecting to the Dwolla payment page, passing the amount and recognizing your integrated Dwolla account. 

    You may contact Dwolla support here: https://support.dwolla.com/