How can I change the payment processor on my form?

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    SalemMontessori
    Asked on January 18, 2018 at 05:05 PM

    Hi, I handle technology for my school, Salem Montessori. I created one donation form that accepts payments through PayPal. Since creating this form, the school has purchased the Bronze plan so that we can add more payment options. However, I created a second form and PayPal was automatically chosen as my payment option, with no way to change to another. I have looked and looked and there is no way that I can find. What do I need to do to choose another payment option, I would like to use WePay on this new form.

    Also, is this form set up the best for tickets for a fundraising event?

    Thank you, Betty Hastings

  • Profile Image
    Jim_R
    Answered on January 18, 2018 at 06:34 PM

    Hello Betty - You have to delete the PAYPAL payment field first then add WEPAY afterwards. Your PRODUCT should automatically be added to your newly added WEPAY payment field.

    Here's how:

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    SalemMontessori
    Answered on January 23, 2018 at 04:46 PM

    I did a facepalm when I saw your response. I had deleted that section of the form several times, but kept putting it back in and trying to change it. I deleted the section and started over after choosing an alternative payment solution. Thank you for your help.