submission storage

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    ellieus
    Asked on January 23, 2018 at 04:09 AM

    Hi! 

    I've modified one of my old forms. Now, submissions don't go through, as it stays on 'please wait' after pressing send. Is that problem caused by my free plan? It says I'm out of submission storage, but I don't need the submissions stored. I was under the impression that old submissions just get permanently deleted. 

    Any help would be greatly appreciated!

    Elisabeth Pfeiffer

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    Ardian_L
    Answered on January 23, 2018 at 07:09 AM

    Did you receive a test submission by me? I tested out and it worked fine on my case.

    1516709379TestSubm it.png

    Can you please clear your browser's cache and try again?

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    ellieus
    Answered on January 23, 2018 at 08:43 AM

    yes, thank you! I embedded the script, rather use the link to publish it. That fixed it :).

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    Ardian_L
    Answered on January 23, 2018 at 09:46 AM

    I am glad that you figure it out. Please let us know if you have any other question.