How can I cancel my Auto Renewal?

  • arielyem
    Asked on January 23, 2018 at 1:43 PM

    my account is valid until Dec 2018, but i would like to cancel auto renewal for any case. how can i do it without effecting my current account.

    Thanks

    Ariel

  • Marvih
    Replied on January 23, 2018 at 2:40 PM

    Please follow the guide on this link https://www.jotform.com/help/341-How-to-Downgrade-Subscription-Back-to-Free-Account.

    After you click Downgrade to FREE plan,  it will automatically cancel the Auto Renewal and Schedule your account to Downgrade on the Renewal Date.