- arielyemAsked on January 23, 2018 at 01:43 PM
my account is valid until Dec 2018, but i would like to cancel auto renewal for any case. how can i do it without effecting my current account.
- MarvihAnswered on January 23, 2018 at 02:40 PM
Please follow the guide on this link https://www.jotform.com/help/341-How-to-Downgrade-Subscription-Back-to-Free-Account.
After you click Downgrade to FREE plan, it will automatically cancel the Auto Renewal and Schedule your account to Downgrade on the Renewal Date.