One of my forms has stopped working.

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    ACAK2017
    Asked on January 23, 2018 at 05:19 PM

    One of my forms has stopped working.

    https://form.jotform.co/63138184553862

    WE have recieved submissions from this but it has suddenly become inoperable with the Name field becoming a drop down instead of an entry field

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    david
    Answered on January 23, 2018 at 06:24 PM

    I checked your form and the name field is text boxes, though the input font color is quite light:

    1516749816Capture.PNG

    Is this not the case on your end?  Let us know and we will be happy to have another look.


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    ACAK2017
    Answered on January 23, 2018 at 07:13 PM

    No. It gives me a drop down1516752759Untitled.png

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    John_Benson
    Answered on January 23, 2018 at 08:55 PM

    The Name field did not change into a Drop-down field. You're seeing is the autofill settings of your internet browser. If you're using Google Chrome browser, you can disable the autofill by following this guide: https://support.iclasspro.com/hc/en-us/articles/218569268-How-to-Disable-and-Clear-AutoFill-Info-in-your-Browser

    Give it a try and if you need further assistance, please let us know.

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    ACAK2017
    Answered on January 24, 2018 at 12:43 AM
    You are correct. however font seems to be unreadable so it looks like it is
    not filling in. Was OK previously not sure why it has changed. How do I
    darken the text. Sorry to be a pain.
    Peter and Maria Rich
    Event Promoters
    Arnold Classic Australia Kyokushin
    ...
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    Ardian_L
    Answered on January 24, 2018 at 07:12 AM

    You can change the font color. Please go to Advanced Designer, click on the input area and change the font color to your desirable color. Follow the video below for more information:

    1516795898ChangeFontColor.gif

    Let us know if you have any other question.

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    ACAK2017
    Answered on January 24, 2018 at 08:43 AM
    Thanks
    Peter and Maria Rich
    Event Promoters
    Arnold Classic Australia Kyokushin
    ...