Form redirect URL isn't updating

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    LYVEasterCamp
    Asked on January 24, 2018 at 01:31 AM

    Hi there,

    I'm currently using one of your forms on my website, capturing Registration Data for an event. In my form settings I've set a form redirect to a specific URL, but when the form is submitted on my site, it defaults to a different URL that was used previously.

    Any ideas on how to correct this problem?

  • Profile Image
    Adrian
    Answered on January 24, 2018 at 07:47 AM

    I have made a test submission and I was redirected to https://www.eastercamp.com.au/registration-confirmation.

    This is the URL that you have put on your THANK YOU PAGE settings and you also added one CONDITIONAL for this.


    If you want to redirect to another URL, you can remove the condition and only leave the Redirect to External Link URL on the THANK YOU PAGE settings.

    If you are being redirected to another URL, please try refreshing the page, there might have been a delay in the changes that you have made to your form.


    Let us know if the issue persists.