- liquidambertattooAsked on January 24, 2018 at 04:48 PM
Hi there, we (Liquid Amber Tattoo) have been using your form system for the last couple of months and are really enjoying the service. Our artists have asked us to inquire if there is a way to not download the images attached to the form when viewing from a computer. When the form is viewed via mobile, the images are opened up in a browser which is great. Is there anyway to do the same thing for PC/Mac viewing?
- JotForm SupportMikeAnswered on January 24, 2018 at 06:11 PM
I am sorry to inform you, but we do not have a setting to change that behavior. The image/file is being downloaded due to a specific configuration for file uploads on our end. Note, that we use the same settings for mobile and desktop downloads, so if this is working differently on mobile, this might be related to a specific mobile browser.
If you need any further assistance, please let us know.